Below are examples of Maintenance, Operations, Alterations and Improvement issues:
Maintenance:

• Repairing something already at the school site
• Repairing existing electrical outlets
• Painting over graffiti
• Replacing existing chalkboards
• Repair existing cabinet locks
• Repair existing fence
• Replacing broken/missing floor tiles
• Repairing existing toilets
• Replacing existing sanitary equipment
• Repair lights

Operations:

• Correcting a situation that is causing an immediate problem
• Termite Infestation
• Rodents
• Fallen Tree
• Vandalism, Wash Walls

Alterations & Improvements:

• Installing something new at the school site
• Installing new electrical outlets
• Add or improve lighting
• Painting a newly-installed wall
• Adding/removing a chalkboard to/from a classroom
• Replacing carpeting with floor tiles
• Changing tank-type toilets to flush-valve toilets
• Removing furniture or equipment from a classroom or office (not a track move)
• Remove green chalkboard and replace with white chalkboard or dry erase
• Install new grilles or fence, extend an existing fence

• Maintenance and Operations issues are reported to the Plant Manager of your school site. Your Plant Manager will place a service call to the Service Call Unit for processing

• Alterations and Improvement projects are reported to the Complex Project Manager of your school site.

• Maintenance Operations service calls are prioritized in three different categories:
  Priority 05 Work - EMERGENCY (HIGHEST): Response Time - 30 Minutes
  Definition: A condition which represents an immediate danger to the health or safety of staff or students. Examples of Emergency (Priority 5) Service Calls include, but are not limited to:
  • Broken steam or water line causing flooding
  • Major sewer line stoppage
  • Gas leak
  • No electrical power in a large portion of the facility
  • Obscene graffiti
  • Bells out of order that cannot be operated manually
  • Exterior doors, gates, or windows that are broken and/or unable to lock
  • A swarm of bees, fire ants, or rodents are in the food service area
    Response Types:
  • Repair person or contractor is dispatched/assigned to the site
  • Call is made to on-site Operations Staff to initiate action
  • Emergency situation is temporarily mitigated
  • Call is made to city emergency services (Police, Fire Department, etc.)
  • Call to the school site/requestor determines that the service call does not meet the criteria for Priority 5 Emergency Response
  Priority 04 Work - ROUTINE / URGENT (VERY HIGH): Response Time - 48 Hours
  Definition: A condition which represents a less immediate danger to the health or safety of staff or students. Examples of Urgent (Priority 4) Service Calls include but are not limited to:
  • No heat on cold mornings
  • No air conditioning on hot days
  • Minor plumbing stoppages, but other site facilities are available
  • Electrical power failure in a small portion of the building
  • Bells out of order, but can be manually operated
  • Gang-related graffiti
  • Broken marble
  • Broken gate hinges
  • Rodents outside buildings
  Priority 03 Work - ROUTINE (MEDIUM): Response Time 30 Calendar Days:
  Definition: A condition which represents no immediate danger to health or safety. Examples of Routine (Priority 3) Service Calls include but are not limited to:
  • Breakdowns that pose no danger to health or safety
  • Ants on the exterior of buildings
  • Termites
  • Weeds not causing a tripping or fire hazard
• ^{(Note: Priority 4 or 5, service calls reported late in the business day or after hours on a Friday may receive a response on the following Monday during regular working hours depending on the nature of the service call.)}

• At any event that your response time requirement has passed without any response from the M&O Areas, please contact your Complex Project Manager and provide him/her with the work order number.

Please use the list below as reference:

• CPM Directory
• Call: (213) 241-0352 

• The State requires the District to fund its RRGM (Routine Repair and General Maintenance) program based on a predetermined percentage of General Funds. RRGM funds cover the repair of any existing building system provided by the District. This includes the repair of certain exterior items such as paving, fencing, etc.

• Please refer to the Wonder of Reading website for application guidelines, which can be found by clicking on the "Schools" link on the site's menu bar. Contact your Complex Project Manager for assistance in planning your project and completing the application.

• Your point of contact for both cleaning and maintenance (repairs) is your Complex Project Manager.
  Make a list of your most pressing maintenance issues. Prioritize them if possible. Contact your Complex Project Manager and ask him to meet with and bring all project information, including projects recently completed. Work with your Complex Project Manager to establish a plan starting with your most important issues. The funding available and the size of the projects will typically decide the timelines for execution.
  
  For custodial issues, ask your Complex Project Manager to arrange a sitewide operations inspection and an evaluation of current cleaning schedules and employee performance records. Use these to identify issues and target ways to improve.

• Yes, but you must comply with all provisions of the California Contract Code as well as any pertinent State and Federal lead and asbestos laws. The District has had a procedure in place since the 1990's to allow a school to contract specific types of work up to a total project cost of $1,000. Bidding requirements and hazardous material procedures must be adhered to and the site is responsible for managing the work and maintaining the added facilities/equipment. Maintenance will contract work upon request, but the total project cost remains the responsibility of the school/site.