• Not Receiving Email

    Occasionally email may not arrive in your Inbox when you expect it. If an email you’re expecting is delayed or isn't arriving in your inbox, these steps describe the reasons why you're not receiving emails.
  • Emails from the Los Angeles Unified School District's Vendor/Supplier Self Registration website may take up to 24 hours to receive after a vendor submits their company information.
  • Check your Spam folder for the missing email. If you find it, move it to your Inbox.
  • Marking email as Spam or Not Spam trains your SpamGuard to filter spam messages you define.
  • Good to know: Filters take priority over SpamGuard.
  • Check your blocked address list to determine if the sender's address is on it. If it is, remove it from the blocked list.
  • Check your filters to determine if an erroneous filter is sending the message to another folder.
  • If this is enabled, all of your incoming email could be sent to another email address and nothing could be saved in your Inbox.
  • Check your Mail Forwarding settings to make sure it is not enabled.
  • The Reply-to address defines what email address a recipient replies to when they click Reply.
  • If the email address in the Reply-to fields is incorrect, please correct it.
  • Occasionally a typo occurs when addressing an email or adding a contact to your address book.
  • Verify that the sender has your full email address.