Closing the Digital Divide in LAUSD

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    ALL FAMILIES CONNECTED

    Now Connecting Families

     

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    The Los Angeles Unified School District is working to ensure every student and employee has access to the internet connectivity needed for high-quality teaching and learning.

    We are exploring device and connectivity needs to provide the right solution for every student, every educator, and every family. Please let us know how we can best support your child by completing the Parent Acknowledgement and Device/Connectivity Request Form.

    Parents and guardians can now use a single form to request computing devices and/or connectivity services for all children enrolled in an LAUSD school.

    All families are encouraged to visit device.lausd.net to let us know of any support needed with devices and/or internet connectivity.

     

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Frequently Asked Questions

  • What happens after June 30, 2024? Will I start getting billed?

  • How is the district providing sponsored high-speed internet to households in need?

  • Will my financial status affect eligibility for LAUSD-sponsored high-speed internet?

  • What download speeds will be available from district-sponsored internet service?

  • Can I pay a portion of the cost to get faster service?

  • Are these free services available to students in community colleges?

  • Can a student who has already graduated request free internet service from LAUSD?

  • Do LAUSD adult education students qualify for free internet?

  • Do independent charter schools within LAUSD boundaries qualify for the free internet?

  • Do private school parents receiving services from LAUSD qualify for free internet?

  • What if I need to cancel the LAUSD-sponsored internet service?

  • What happens when a device gets lost, stolen, or broken?

  • Will my child's school continue to provide devices even though schools are open again?

  • Which grade levels use computing devices?

  • Can my child use his/her own device at school?

  • How do I request a computing device for my child?

  • What happens once I submit a request for a device or connectivity?

  • I have more than one child enrolled in LAUSD. Do I need to submit a form for each child?

  • What if my child has his or her own computer?

  • Where do I get the access code to complete the form?

  • How do I get an LAUSD Parent Portal account?

  • How do I get a PIN to link a child to my Parent Portal account?

  • Will my child's school provide a hotspot to connect to the internet at home this year?

  • Have a question that is not answered here?

    Submit a New Question Here*

    *Please note: While individual responses are not provided, answers to frequently asked questions are usually posted above within 1-2 days.

    If you need technical support, please contact the IT HelpDesk.