Chat Live with Helpdesk Agent - 7:30 a.m. - 5:00 p.m.

Remote Support is available Monday - Friday, excluding hoildays.
Thank you for your continued support.


Note: For password resets, go to or call 213-241-5200, option 2. Live Chat cannot be used for password resets.

* LAUSD ID # refers to either your employee number or contractor number. This service is available only to current active employees and contractors of LAUSD.

Live chat is available between 7:30 a.m. and 5:00 p.m. on days when schools are in session.

For Schoology support, please use Self Service or call the Help Desk at 213-241-5200 and select option 5.

Welligent Support is also available by using Self Service at or calling 213- 241-5200 Option 8 from 7:30 a.m. to 5:00 p.m.