• Principal Resources

Instructional Device Manager (IDM) Access

  • How to Designate an IDM

    Each site administrator must designate a staff member to serve as an Instructional Device Manager. An IDM can be a site-funded IT support assistant or technician, computer lab teacher, librarian, library aide, instructional aide-computer lab, or anyone else on staff that the principal designates.  

    1. Principals may designate staff and/or themselves to become an IDM using the Principal’s Portal by following instructions HERE.  A school may have more than one IDM.
    2. The designated IDM will be automatically enrolled in the IT Asset Management System Online Training and assessment in MyPLN.
    3. Once training and assessment are complete, an auto-generated request is sent to the Remedy Team to authorize IDM access to the Remedy System.  The IDM will be notified via email within 1 to 5 business days once access is granted.
    4. FOCUS access will also be provided to the IDM for them to view asset reports.


    Removing an IDM

    Principals may remove Remedy and Focus access of IDMs by following instructions on page 2 HERE