IDM Access & Training Resources

  • Instructional Device Manager (IDM) Role

    The IDM plays a critical role in ensuring that each school is able to check in/out computing devices and/or hotspots to students and employees, conduct annual computing device inventory, and maintain all device records correctly logged in the IT Asset Management System (Remedy).


    Online IDM Training



    Webinars* are hosted twice a month to provide an overview of the IT Asset Management process and share tips for using the IT Asset Management System (Remedy) along with a Q&A.

    To register, visit MyPLN and search IT Asset Management Webinar to see the current dates and times.

    *Be advised these webinars are not a replacement for online IDM training. 

    To watch the replay of previous webinar(s), please visit


    ITAM Handbook

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